ESG AT RMR
Social Impact
At RMR, we are deeply committed to our employees, our most valuable asset, and have heavily invested in areas such as DE&I, professional development and health and wellness. We are equally committed to serving our clients and their tenants, guests, residents and patrons. We also look for opportunities to have a positive social impact in the communities where we operate.
This commitment is underscored by the content of our Mission, Vision and Values statements, which not only stress long term value creation but also emphasize generating opportunities for people and creating an environment where our employees can succeed.
Mission, Vision and Values
In 2021, a multi-functional team analyzed how we position ourselves with our stakeholders, including investors, tenants, guests, residents and employees, with the aim of uniting everyone around a shared purpose, a common goal and collective values. The result of this collaborative effort is RMR’s newly articulated Mission, Vision and Values statements.
Mission
Our mission is to create long term value for our clients by managing their investments and assets “like we own it,” an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders.
Vision
Our vision is to generate long term value for a growing and diverse client base by capitalizing on opportunities, broadening our expertise in all types of commercial real estate and challenging our people to succeed.
Values
A set of beliefs that guide our actions and behaviors are a key component of our culture and guide our decisions. They remind us what is most important during the day to day grind and the pursuit of our vision:
FEATURED STORY
In Conversation: Women in Engineering
Emma Van Lieshout and Marcy McDevitt discuss their experiences as members of our National and Regional Engineering teams
Engineering is one of RMR’s most critical roles and engineers are the largest segment of our workforce (with nearly 200 engineers). With engineering positions largely held by men, we recognize that programs focused on developing and hiring a younger, diverse, next generation of engineers present an opportunity to advance our performance in measurable ways.
Recently, our DE&I efforts helped create pathways for two women, Emma Van Lieshout and Marcy McDevitt, to join our National and Regional Engineering teams. We are pleased to bring them together in conversation to share their stories and experiences.
Emma, based in Newton, Massachusetts, is a Licensed Professional Engineer with expertise in HVAC and building sustainability. She joined RMR in 2020 as the first woman on RMR’s National Engineering team. Marcy, an apprentice in our Engineering Development Program (EDP), based in Norfolk, Virginia, was previously an RMR Property Manager and will complete the EDP in 2022.
Social Impact Highlights
At RMR, we’re always mindful of initiatives that enable us to foster an inclusive, supportive workplace, take productive care of our clients and promote healthy community engagement.
Total RMR Workforce
26.4%
Portion of RMR’s total workforce
from underrepresented communities
from underrepresented communities
35.7%
of RMR’s workforce are women
91%
Share of employees who say their
Manager “cares about my concerns”
Manager “cares about my concerns”
91%
Share of employees who say RMR motivates me to give my very best at work
RMR’s employee engagement initiatives align with our goal of being an employer of choice with a thriving workforce and an employer that encourages career enrichment. We strive to ensure that our employees feel heard, are treated equitably, are rewarded for good performance, see opportunity, have a clear sense of purpose and feel connected to something bigger than themselves.